Comment on Ordering coffee in the USA triggers me
GBU_28@lemm.ee 2 weeks ago
You asked for a hamburger with no toppings and are surprised that you just got meat and buns.
They didn’t give you less meat they just gave you less toppings. You’re noticing the sandwich is pretty empty, because you ordered it that way
zarkanian@sh.itjust.works 2 weeks ago
This is rather silly. I’ve seen people order drinks with no ice tons of times, and they always fill it to the top. That’s probably what they would’ve done here, too, if given the choice.
GBU_28@lemm.ee 2 weeks ago
But they explained it isn’t the choice
yggstyle@lemmy.world 2 weeks ago
The explanation was fabricated to make the customer ‘go away.’ Which they should: to a different location that isn’t so profit oriented and staffed with drones that lack common sense.
GBU_28@lemm.ee 2 weeks ago
It’s not fabricated, the machine dispenses a fixed quantity, expecting ice.
A subway sandwich is made to have a fixed quantity of deli meat, even if you ask for no other toppings. You’ll find the sandwich is quite empty in that case. Sure an employee could just load that bitch up, but I get they wouldnt want their manager to “know” actively. In the case of the coffee, they’d have to mix a second portion of drink in s, m or l, and hope it fits in the m cup. That’s way more obvious, and more effort than the subway employee just slapping a few extra slices on the otherwise empty Sammy.