The ‘Annoyance Economy’ Is More Than Just Annoying • A new estimate puts the cost of dealing with robocalls, hidden fees and customer service chatbots that can’t solve most problems at $165 billion.

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https://www.nytimes.com/2026/04/12/business/annoyance-economy-costs.html

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The original was posted on /r/technology by /u/Naurgul on 2026-04-19 22:21:31+00:00.

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