Callers to Washington state hotline press 2 for Spanish and get AI-generated accented English instead

Comments

• spit_evil_olive_tips@beehaw.org ⁨4⁩ ⁨weeks⁩ ago

  The Washington Department of Licensing said in a statement that it was trying to fix the Spanish option and figure out how it happened in the first place.

  reading between the lines: they didn’t fucking test it at all before rolling it out.

  “Your estimated wait time is less than ‘tres’ minutes,” the voice said.

  yeah bro AGI is right around the corner bro I just need a like 10 or 20 billion more dollars to buy more GPUs trust me bro it’s gonna be awesome

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  • LurkingLuddite@piefed.social ⁨4⁩ ⁨weeks⁩ ago

    Nahh, this seems exactly like something that would happen from advanced text predictors, which is exactly what ALL of these LLM “AI” are. The instructions are in English, no doubt. Of course there is a strong association with English words despite, “in Mexican” surely being somewhere in the “instructions”.

    This is just more ELIZA effect in action… Fucking braindead execs/etc failing to understand that it is literally just advanced text prediction that’s fed through a TTS “AI” driven system, that’s surely given just as tenuouse of a connection to Spanish as the text predictor…

    (I know your comment seems aware of that fact given the AGI slamming, I just had to vent)

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• Powderhorn@beehaw.org ⁨4⁩ ⁨weeks⁩ ago

  Huh. Fuckups like this have never happened before.

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  • Quexotic@beehaw.org ⁨3⁩ ⁨weeks⁩ ago

    This seems like a kind of obvious and innocent mistake, really. So, what you have is an English voice model and Spanish voice model. You can give an English voice model Spanish and you can give a Spanish voice model English. Now, obviously the person that gave the Spanish voice model English text thought that it would translate for them. They were stupid. I don’t think this was malicious.

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