Scammers posing as customer service agents on X as companies leave platform
Submitted 1 year ago by bot@lemmy.smeargle.fans [bot] to hackernews@lemmy.smeargle.fans
https://nltimes.nl/2023/10/24/scammers-posing-customer-service-agents-x-companies-leave-platform
Fiivemacs@lemmy.ca 1 year ago
Companies shouldn’t be offering services on social media…
Since this happened, I haven’t been able to get companies to address issues because I don’t have an account for some stupid platform I refuse to use. They never answer their phones or they hire 1 donkey to handle all the calls which results in hours of hold time.
It’s disgusting…even my city, check out twitter for local information! How about…no. use the city’s website…