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Scammers posing as customer service agents on X as companies leave platform

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Submitted ⁨⁨1⁩ ⁨year⁩ ago⁩ by ⁨bot@lemmy.smeargle.fans [bot]⁩ to ⁨hackernews@lemmy.smeargle.fans⁩

https://nltimes.nl/2023/10/24/scammers-posing-customer-service-agents-x-companies-leave-platform

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  • Fiivemacs@lemmy.ca ⁨1⁩ ⁨year⁩ ago

    Companies shouldn’t be offering services on social media…

    Since this happened, I haven’t been able to get companies to address issues because I don’t have an account for some stupid platform I refuse to use. They never answer their phones or they hire 1 donkey to handle all the calls which results in hours of hold time.

    It’s disgusting…even my city, check out twitter for local information! How about…no. use the city’s website…

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