The incident took place last Friday evening in Hanoi’s My Dinh area, where a female Korean employee of Segyung Hi-Tech, accompanied by another woman, was captured on video grabbing hair, pushing, and physically assaulting two Vietnamese women inside a photobooth.
Though the altercation occurred outside working hours, it quickly drew widespread attention after video footage of the incident went viral on social media.
By Monday afternoon, after confirming the details, Segyung convened an emergency meeting and dispatched representatives to contact the victims, the photobooth’s operator, and local authorities to fully cooperate for the investigation.
The firm confirmed that the woman involved was an employee from its South Korea headquarters, who was in Vietnam for business from July 9 to 14. Following the incident, Segyung immediately suspended her and has since announced her termination.
In addition to pledging full compensation to the victims, the company stated it would introduce a mandatory code of conduct for all Korean employees working in Vietnam. It also plans to launch regular training programs to prevent similar incidents in the future.