In short:

Bendigo Bank says it plans to close its agency locations across New South Wales, Victoria, Queensland, South Australia and Western Australia.

The bank says its agency model, established 30 years ago, is no longer viable with decreasing customer use playing a role.

What's next?

Bendigo Bank plans to close the 28 agency locations in October.


Note: branches =/= agencies:

Bendigo Bank has announced that it will be shutting down its agency model, which allowed customers to access banking services from smaller locations such as newsagencies [...] and "enabled the bank to offer limited banking services via third parties in areas where there was not enough customer demand to sustain a branch".