Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Submitted ⁨⁨1⁩ ⁨year⁩ ago⁩ by ⁨bot@lemmy.smeargle.fans [bot]⁩ to ⁨hackernews@lemmy.smeargle.fans⁩

https://www.wired.com/story/air-canada-chatbot-refund-policy