The refusal is likely tied to liability, in that they see any aftermarket parts or OoW repairs as a potential failure point and fear the customer may blame them for it. It wouldn’t even matter if the quality of work or parts is as good or better. There’s also another factor of trying to oversimplify any repairs/service to allow them to eventually hire unqualified/uneducated ‘techs’ for things who don’t have a clue what’s going on.
Comment on Anon hates Apple
echodot@feddit.uk 1 week agoI used to work for Apple. I don’t believe the missing parts story because as you said, how would that even happen. But, if any parts have been replaced, especially the home buttons / finger print reader, they will refuse to fix, and in never understand why. So that may be what happened.
Also Jobs was 100% behind this stuff. It’s so annoying when people treat him like he was some tech god. He was a twat.
EtherWhack@lemmy.world 1 week ago
echodot@feddit.uk 1 week ago
It’s only relatively recently that Apple have allowed non-apple staff to repair iPhones so by definition everyone is unskilled because there’s no way to be skilled unless you work for Apple.
frayedpickles@lemmy.cafe 1 week ago
He turned psychotic control over hardware into a science. He’s done more to harm open source than a weirdly misogynistic neck beard could ever do.