MrKaplan@lemmy.world 2 weeks ago
please at least try to make an effort to understand technology.
after we received the email about account recovery from the email address linked to Don_Dickle we sent instructions there for how to regain access to that account.
Patnou@lemmy.world 2 weeks ago
oh sorry didn’t recieve it. Can you email me at my new email address? And can you pm me so I can give it to you just to make sure it the right one? Also thanks for help sorry to bother you guys and gals… no sarcasm.
MrKaplan@lemmy.world 2 weeks ago
no. you sent us an email from the address linked to the other account, which clearly proves that you still have access to that email address. control over that email address is how you prove that the account belongs to you.
you can use the forgot password link visible on the login page to receive an email to set a new password for the lemmy account as long as you have access to the linked email address.
Patnou@lemmy.world 2 weeks ago
Thats the problem I don’t.
MrKaplan@lemmy.world 2 weeks ago
you did just a few days ago when you sent that email.