Comment on Steam does the opposite of forcing Arbitration on its users
Goronmon@lemmy.world 2 months agoSteam is actually pretty decent, by company standards.
They aren’t doing this because they are decent. It’s because they were getting reamed on fees through people choosing the arbitration. I believe it was a law firm basically encouraging people to request arbitration because they would get paid every time a claim was submitted, regardless of the outcome.