It’s different in my view. As the mods and admins are experiencing a loosely coordinated brigade of vitriolic messages. It’s no surprise to me that they responded by filtering out those who are being persistent in bad faith communication. But they have in fact been receptive to improving the bot based on feedback. They have not, however, instantly determined and implemented any improvements.

Reviewing the situation as an outsider. It seems that the mods and admins are not wrong and those complaining are ill-informed about many aspects of what they’re complaining about and are being belligerent in their ignorance. But even if they were 100% informed and correct about Media Bias Fact Check, their behavior has been out of line.