Agreed. Another change that got me was removing the ability to set a unique color for your contacts.

“We’ve removed the ability to set color for your contacts. Our users are too sophisticated to need at-a-glance ID of chat by color, but we’ve added the useless ability to change the color of your own messages you send. That’s useful, right?”

There’s no shortage of loud feedback from the userbase in their forums, but they dismiss it all and force ahead indifferently.