Comment on Those who are against iOS and Apple in general, have you tried their devices lately?
angelsomething@lemmy.one 1 year ago
Brands are nowadays another way to communicate social status. Apple is the peak of conspicuous consumption hence the negative associations for some. Furthermore, Apple devices, although great for what they do, they come with numerous caveats. You’re limited on how much you can do with them. Great if you’re a newbie, not so great if you know your way round a computer and like for things to work your way. Their customer support used to be top notch but now it’s just an other outlet to force you into another expense. Over the past few years they’ve behaved very much against the interest of the consumer. So that didn’t help their public image among those who care about stuff like this. That is not to say their products are good. On the contrary, they’re great. Polished and generally, reliable. Until they’re not. Whatever you’re friend’s opinion know that it’s mostly based on their sense of identity and values.
spckls@lemmy.world 1 year ago
I don’t know about the support part, i was on call with support for the first few days about basic functionality regarding the phone and the laptop and they were very polite and helpful.
Also, there’s a easily accessible user manual for every device and every function on their website, something that can’t be said for a lot of other brands.