Comment on "We're committed to release firmware updates to our devices at least until 2026" - says a company that launched a device with a 3 years old version of android.

itchick2014@midwest.social ⁨5⁩ ⁨months⁩ ago

I bought a Boox Palma. The screen cracked on the first day. I wholeheartedly do not recommend them as a company as their customer support response is always “not our fault.” A quick google will find others who had the same experience I did.

I am an IT professional. I have had Kindles and Kobos and have NEVER had a screen break on any device. This company needs to be called out and boycotted.

Per the post…Android itself is old, yes…but they never promised security updates…only updates to the firmware. I don’t have a problem with this. Retroid is similar in that their devices are not current android, though not nearly as bad as Boox. It all depends on how you use a device as to if this is really an issue or not.

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