Got locked out of my PayPal account but I apparently can’t close it.

A couple of years ago I was running a growing loans business on r/loans and the other one. One day, I got scammed. Loaned someone money and when it came to pay day, they reported me to welch out of the deal.

It took 180 days to get the money I had on my account. I tried closing the account and PayPal would not let me. It’s been years and all I get are notices of terms and marketing stuff. I try to unsubscribe and it keeps coming so I mark it as spam but Gmail does not care.