Comment on math checks out
thedirtyknapkin@lemmy.world 6 months agoyeah, but they would be better able to put an rma through for you. it is kind of on them to guarantee a working product actually. if the manufacturer have them a faulty product it’s up to them to get the manufacturer to fix it. most retailers have an entire system and process for this kind of stuff. things show up to retailers broken all the time. part of their job is to guarantee against that and deal with it if they fail to before you buy it. if you asked them to replace it with a like model that worked or for them to initiate an rms and they refused then you’d be in the right to issue a chargesback.
uis@lemm.ee 6 months ago
Also if you aren’t in USA, then your country’s consumer protection laws aren’t a meme and they probably violated them.