This is obviously a tragedy. But… the parents. Where were they when their daughter was meeting sexual predators online? What were they thinking allowing her to have a device with which she could make contact with such people. And then allowing it a second time?!

I don’t doubt there could be changes in the apps that could protect their daughter. But the real tragedy here is parenting. They failed to protect her. Tbh there is more basis to have protective services investigate her parents than for them to sue these apps.