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barsoap@lemm.ee 5 months agoOTTO is an age-old German mail order company, they started up in 1949. About 16bn yearly revenue. Second largest online retailer overall in Germany after amazon, larger than amazon in Europe when it comes to clothing. Which TBH actually surprised me I thought zalando had that one nailed down.
They also own their own parcel service (Hermes). Are they sketchy? Yes, I mean they’re turbo capitalists so of course they are. More so than amazon, nope.
They were, like Quelle, one of those mail order companies well before Internet and Amazon. They were once even quite acceptable.
They turned to the very worst, though. If you have a problem, then YOU have the problem. Parcel missing? Well, good luck. Goods are damaged? Nope.
knolord@lemmy.world 5 months ago
Wait, they own Hermes? That explains quite a lot…