You have, throughout your comments, repeatedly spoken down toward librarians and libraries.

Again, you’re not quoting. You’ve already been told it’s not the case. You need to quote. You replied to the wrong message.

but you’re certainly not painting them as “trying their best”

There are many librarians with varying degrees of motivation. I spoke to one yesterday that genuinely made an effort to the best of their ability. I cannot say the same for all librarians. When I describe a problem of being unable to connect, some librarians cannot be bothered to reach out to tech support, or even so much as report upstream that someone was unable to connect.

“worth having an adult conversation with instead of misrepresenting my situation intentionally”

This is a matter of being able to read people. I don’t just bluntly blurt out a request. I start the conversation with baby steps (borderline small talk) describing the issue to assess from their words and body language the degree to which they are likely to be accommodating whatever request I am building up to. Different people get a different conversation depending on the vibe I get from them.