Comment on This grocery store charges a hefty handling fee and asks for a tip when using online ordering.
Showroom7561@lemmy.ca 7 months agoHonestly it’s not a small job to go up and down the aisles and collect everything.
I would expect that their pay covers the work, and if that, then the “handling fee” should.
If not, then their damn employer needs to step up!
someguy3@lemmy.ca 7 months ago
I expect the subtotal is the actual price of groceries, handling fee is the cost of the employee collecting them, mailing is mailing.
Showroom7561@lemmy.ca 7 months ago
The cost to pay them, or as a “convenience fee” for the customer? Because there are no handling fees at any other grocery stores, except for a $1 from one place.
And their pay should come from their employer.
And of this is being delivered, do I tip the driver, too? When is it too much?
someguy3@lemmy.ca 7 months ago
Other chains might be trying it without charging yet. Or the orders aren’t so high yet. Who knows.
…It is. Via the handling fee. Let’s put it this way: If the store is employing people whose sole job is to walk up and down the aisles filling orders, the store has to get money to pay those people. The store gets that money by charging people the handling fee.
Showroom7561@lemmy.ca 7 months ago
No, they get at least minimum wage. The handling fee is an added fee that goes to the company. Only the tip goes “100%” to the employee, as it states.
Nonsense. The store pays cashiers, too, and they don’t charge a cashier fee. Or a stocking clerk fee.
To prove it even further, they don’t offer a discount when using self-checkout.
When I worked in a grocery store, we wouldn’t dream of asking for an additional fee or tip, even when we bagged and walked out someone’s groceries to their car. It was part of the job we were being paid to do.