Comment on The people have spoken, and they want to speak to real live humans, not a rail ticket self-service app | Gaby Hinsliff

richdotward@lemmy.ca ⁨1⁩ ⁨year⁩ ago

I use trains on a regular basis but can’t remember the last time I saw any staff in the station.

I now just use the train app on my phone. from, to, time, press pay and use the finger print scanner to pay.

Buying a ticket should be simple.

Even the buses here I just tap my phone against I reader and sit down.

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