Yeah, if they had sent an email when the person put in the request so I could respond before doing the stop request it wouldn’t have been an issue!

My food went bad and I was busy yesterday so I just called them to request a credit to reimburse for the spoiled food. The stupid automated bot kept asking what I wanted and when I said I wanted a credit for the power being turned off it said “So you want to stop service…” and I started cursing at it again.