He repeats the “better than humans at coding” which is super situational. Executives got so used to “code is code” mentality they can’t seem to understand that just because they can prompt up straightforward apps and other folks have done stunts like “make a knock off of this compiler” does not mean it’s just better than people.

Also very bizarre to say they have perfect memory, they are pretty spotty at that.

On the matter of support, it will generally always such because it’s rigged for the company in all matters where helping the customer would go against the company’s interests. Has been a long time. Why pay warranty when you can make it so painful they will give up?