Comment on My ex wants me back
eclectic_electron@sh.itjust.works 5 months ago
They even ambush me every time I go to the grocery store. And they’ve doubled my bill since I signed up. Why bother marketing when you can raise rates whenever you want? They could save so much money by not mailing every day and hiring people to hunt me
dejected_warp_core@lemmy.world 5 months ago
At the scale these mailings are conducted, it all averages out into a net win for Spectrum. It suggests that enough people really do suck it up with the rate hike for some reason or another. Otherwise, they wouldn’t do it. Also, from their perspective, the wasted time, energy, and paper is all someone else’s problem.
eclectic_electron@sh.itjust.works 5 months ago
That’s the worst part. The fact they keep doing it means it probably works. I just don’t understand how.