I truly hope you’re doing better. I love Max and Chloe too, but maaan, they went through some shit. I didn’t get the secret outcome from one of the chapters… I later found out there’s a guide to pulling it off, but while I did do some of the things, I didn’t do all of them, so… one chapter turned out worse than it could have.
I also couldn’t save both the Geth and the Quarians in Mass Effect 3. I mostly played paragon, but I missed a couple little things. That choice is based on choices set up in the first and second games. So long story short, in the third game you’re trying to build an army to defend Earth. The Quarians wear biosuits because they have basically no immune system. The Geth are robots they made that were repurposed to kill people, so they were initially thought of as evil. If you make a bunch of right choices and do a bunch of random stuff, it is actually possible to save both races in the third game; however, most players, for not following a guide carefully across three whole games, must choose between one race or the other. Kind of similar to Life is Strange but on a much grander scale, and over a longer period of time.