My guess is, they just didn’t want to keep the servers up. I got Mass Effect 4 (Andromeda) at deep discount, but it came with multiplayer bonuses. I didn’t realise I could have saved $1 ($4 vs $3) to skip those bonuses. And the servers are offline. So, oops. Shame on Xbox for selling multiplayer packs for a game with multiplayer shut down, but $4 for Andromeda isn’t bad.