He would be far more correct in the general sense if it were only bigots and idiots complaining that were never going to be fans of a more intellectual show.

New Trek has had lots of criticism from actual, existing Trek fans that want to see the IP flourish into another 100+ episode series. Of course the usual bigots and propagandists also hated on it, but they were always going to! To thusly pretend there are zero honest fans who didn’t like Discovery or Picard, etc, is to completely ignore valid critique.

Star Trek might be different for everyone, but there are many core throughlines that were heavily changed for New Trek. That doesn’t inherently make New Trek bad by itself, but it also means the old fans aren’t just whining to whine.

Maybe they actually have some good points when they’re comparing things that are getting dropped one after the other, not even approaching episode counts that the original hit with three seasons, when the rest of the older series all have significantly more than that.

Yes, they all had silly episodes, so why did these older things with plenty of sillyness garner so many fans? It’s foolish to pretend it’s all bigots and idiots simply saying, “it’s different!”.