I can confirm. I learned real quick in college working a part-time help desk job for the University that I attended that I under no circumstances want to work in IT at any level or program because they are both thankless and stressful career paths – when tech works, then why do we need you and when it breaks, why do we have you is all the “leaders” ask in many companies because they do not have a basic understanding how any of the IT systems function, hardware lifecycles, etc.