succeeding by not actively running their platform into the ground

As someone who began to use Steam from 2007, and play their games since 2000 - they not only made their platform better over years, they also now branching out lately. Their hardware is either the best in price/performance or outright innovative.

They are not “succeeding by not actively running their platform into the ground”, they succeeding in actually providing a good service and getting better the more time passes. All that while all competition does is to attempt to expand their user base without actually providing a good service.

Just thought that if not Valve, we’d be stuck in the same shithole streaming services been lately.