I just think they get way more goodwill from their customers than they probably deserve.

That’s fair. They do a few things I don’t appreciate but overall I like them a lot better than any alternative other than GOG but I do hate that developers don’t update stuff the way it deserves on there sometimes.

Its always good to be a little critical of any service.

But the thing about the sales is that the developers and publishers set the sale price, not Valve. Valve still takes the cut of course.

But the reason you are seeing that most people buy them and don’t play them on there specifically is because it’s just the most used service for gaming. They have a higher userbase than playstation and Xbox combined. And that really just ties in with them being the most customer friendly.

I’m not saying they arent without faults but they are better overall than any of the competition.

steamcommunity.com/…/224446432324091426/