Comment on HP plans to save millions by laying off thousands, ramping up AI use
Quexotic@beehaw.org 4 weeks ago
Using AI, HP will “accelerate product innovation, improve customer satisfaction, and boost productivity,” Lores said.
I’m so glad we’re currently using Dell. If we had substantial buy-in to HP products, this nonsense would all but require us to switch to another vendor.
Pyr_Pressure@lemmy.ca 4 weeks ago
Anytime AI has been involved my customer satisfaction has gone down tremendously
cupcakezealot@piefed.blahaj.zone 4 weeks ago
don’t think hp has to worry about losing customer satisfaction
Quexotic@beehaw.org 4 weeks ago
It’s clear signalling that customer satisfaction is not the goal, amirite?