My thing is: How do people handle stuff that has to be done between 9-5, Mon-Fri?

I tried to switch ISPs on Friday (which was an hour-long ordeal), got to the part where she said “Okay, I think that’s everything I have for you. I’ve got the disconnect screen pulled up, when would you like to —“ and the call dropped.

It’s now Tuesday, and I haven’t found a spare hour during the work day to call again.

I’ve also got a home warranty company telling me to update my claim or they’ll close it, but I need to talk to the receptionist at the plumbers during business hours to get them to resend the invoice.

And then I get stuck in this loop of:

• I have to make these calls today
• I’ll kick butt at work so I have enough time
• I spent the whole time worrying about those calls and didn’t get enough work done
• Now I have one less day to make those calls

Why can’t people handle things over email or a web portal? This is so much unnecessary stress and contortion.