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Comment on Valve apologizes for ruining a Steam game's launch

Why it happened I can’t say, but I know what caused the failed launch - the game has an early access date and release date both in 2016. Steam didn’t send the mail that the game had released when it left EA because from their point of view, it had already released nine years ago.

Other games that have recently left EA have their release date update to the date they leave EA.

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Midnitte@beehaw.org ⁨23⁩ ⁨hours⁩ ago
Valve admitted it was their mistake.

Valve contacted the French duo behind the space exploration game this month to tell them that the platform failed to notify the users who had saved Planet Centauri on their wishlists.

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- JohnEdwa@sopuli.xyz ⁨10⁩ ⁨hours⁩ ago
  Kinda. Same as me, they know why the launch failed, but don’t say anything about why the notifications didn’t get sent.
  
  Steam has a section for the developers for setting up the release date. It specifically states that you need to be careful with it, because two weeks before that date you start getting visibility on the “upcoming releases” list, and will then show up in the “new releases” section, and once that happens, you can’t change it.
  And Planet Centauri is showing their official release date as being “3 Jun, 2016”, not the 2024 date they left Early Access as it’s supposed to. So did they mess that up and the notifications were actually sent, but they went out nine years ago?
  
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  - Midnitte@beehaw.org ⁨9⁩ ⁨hours⁩ ago
    Yes, actually
    
    In an email to Permadeath, Valve said that Planet Centauri’s 1.0 launch suffered from “a bug that impacted a very small number of game releases (less than 100 since 2015) where wishlist email notifications for the launch of a game were not sent.”
    
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