Comment on do you apologize, even if it's not your fault just to make the other person feel validated?

Jayb151@lemmy.world ⁨6⁩ ⁨days⁩ ago

Sometimes. I basically work call center for a company. User calls in, account locked.

“Oh sorry about that, let me get that unlocked for you.”

Truth is, I don’t give a fuck you got locked out. Stop being stupid when you type your password.

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