I couldn’t play red dead 2 because of some old email I didn’t recognize was associated with my rockstar social account that was linked to my steam account where I bought the game. I didn’t even give a shit about cloud or online play. I just wanted to do the game all alone but it wouldn’t let me without that email. It was the dumbest shit ever and i eventually just got a refund. They definitely use people over seas for support and it takes them forever to reply.