Mcdolan@lemmy.world 1 year ago
They’re in South Carolina.
I myself have AAA Plus, but as far as I can tell, for it to be useful either I’d have to be with them or one of them would have to be a member of my household and an “Associate Member” on my account, none of which is the case.
I tried to get them to describe the issue and let me talk them through troubleshooting it, but in their old age, they get frustrated easily and have a particularly low tolerance for any kind of technical instruction.
Tow truck drivers picking up for AAA are supposed to ask for your card, but I've never had one really care if I didn't have it and most don't ask . Also never been asked for an ID.
Couldn’t one of them download the app and pretend to be you when the tow truck driver gets there?
On my iPhone, I have my AAA in my digital wallet which I think is treated as good as the plastic card.
Might be something to look into?
They said in the comment I replied to
but as far as I can tell, for it to be useful either I’d have to be with them or one of them would have to be a member of my household and an “Associate Member” on my account, none of which is the case.
But with AAA, it’s not about payment. I’m not sure if you know or not, but AAA is a membership service some people pay for annually in North America and it provides access to towing.
In my case, I pay about $50 each year and have 3 slots for the year to get towing, battery service, gas delivered if I run out of gas, tire changes if I get a flat, among other tow services. If I need one, I call in to AAA and they contact a local tow truck driver to come on behalf of AAA but they are not employees of AAA. There is no payment needed when the tow truck driver arrives under this service as AAA handles that on their end from membership fees from members.
But when the tow truck driver arrives, someone on scene with the troubled vehicle needs to show proof that they are the AAA member who called for the tow truck driver. If no one has that AAA card to prove membership, the tow truck driver can leave without doing anything for the vehicle.
So my comment was suggesting that one of OP’s parents downloads the AAA app to their phone which may be treated the same as the plastic card and they can provide that when the tow truck driver arrives as if they are OP and called for the tow, themselves.
Dave@lemmy.nz 1 year ago
You can send messages to other lemmy users. Go to their user page, click Send Message. It only works between lemmy instances (e.g. you can’t message someone on Kbin).