swizzlestick@lemmy.zip 1 week ago
We have an automated sin bin extension that we transfer these calls to as soon as we ID them as crap. It’s usually shipping accounts, Chinese factories and forex these days.
It goes to a voicemail that politely tells them why they are there, to remove us from lists & to leave a message/email if they think we’ve mishandled them.
Repeat offenders have their numbers filtered to only ever go to that extension. We don’t get much trouble on the phone these days, and nobody has to waste their time with niceties when we do get unwanted calls.
Thinking about spinning up another that just repeatedly hurls abuse in Hindi for the scam energy calls, which all tend to have geographically similar origins.