It is a good thing to have competition. The hate is because they are doing things people don’t generally like. Exclusivity deals for one thing. Epic can’t really compete with steam because they are too far behind on features, so they resort to exclusivity deals which aren’t really good for any consumer. One could argue it is the fault of publishers taking them, but that is just looking at it from a purely business perspective. As a consumer, I don’t really care about the business side… I don’t profit from it.