Comment on Google requires me to find a "verification code" from my android device in order to log in; the device in question has already been wiped (factory reset).

<- View Parent
y0din@lemmy.world ⁨1⁩ ⁨week⁩ ago

I know this doesn’t directly solve your issue, and it might not help much now, but I wanted to share my experience just in case it’s useful.

When I had a similar problem after switching phones, what ended up helping was that I had 2FA enabled beforehand. In that case, after selecting the option to recover my account suddenly allowed me to receive a verification code via SMS—something that didn’t appear on the usual login screen, it was greyed out before selecting this option.

It probably won’t work if 2FA is disabled, but maybe it’s still worth checking if any recovery options that shows up helps. There might be a choice there that helps you resolve your problem as well.

In any case, good luck—I hope you’re able to get it sorted soon!

source
Sort:hotnewtop