Comment on Enshittification of ChatGPT

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easily3667@lemmus.org ⁨2⁩ ⁨weeks⁩ ago

It’s not diluting it’s answers, it’s making them softer to accommodate the interests of many customers and to the detriment of others.

This is more analogous to Firefox semi-deprecating compact mode and marking it as unsupported. It hurts some users. It helps those with poor vision and motor skills by making everything 10 sizes too large.

In neither case is this objectively hurting customers to benefit investors. In fact they’ve already stated that making the AI softer is more expensive. The reddit change was making it’s product worse for customers in a pre-IPO cash grab. The shift from treating customers first to treating investors first to treating founders/ceos first is enshittification. A change to a product you don’t like isn’t enshittification.

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