Comment on Diablo® IV is coming to Steam

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drekly@lemmy.world ⁨8⁩ ⁨months⁩ ago

Activision didn’t have 2fa, my account got hacked and stolen, and sold on the black market (I assume because I had a Damascus skin on cod mw) after months of talking to support with proof of purchase (I think 4 months) they still hadn’t helped, and I realised my steam account was still linked and I regained access.

I changed the password instantly, and I had my account back. Almost immediately I received an email saying “fuck you, you sold me an account and changed the password!” This is how I learned it’s fate, after an argument dissolving into a conversation with them, it turns out he just bought my account from the hacker.

I rely ALL this information to chat support (who take an hour to contact and are only open at 3am) who can see my purchase history and extensive chat logs about the issues I’ve had. They congratulate me on managing to recover my account and help me remove the hackers linked accounts.

And then they ban me within that same week.

They won’t unban me, it’s permanent, they won’t review it or look at the chat logs, they don’t care. They didn’t ban it when it got hacked or when it got sold for four months, but they did once I recovered it.

Fuck actiblizzard

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