To be fair, it’s almost infinitely cheaper to hire a bunch of people to post in threads muddying the waters of any discussion than it is to fix any given issue. If any public criticism devolves into bickering, it’s hard for outside observers to make enough sense of it to heavily impact sales.

Look how well it worked for the election. With a proof of concept that dramatic lying around, what money-grubbing executive wouldn’t want to follow the example?