I get called a Luddite (which honestly makes me preen) at work because I am very skeptical of new technology ever being fundamentally different than some already-extant tool. Almost everything billed as new is just an iteration on something you already have, or if you don’t have, don’t need.

SaaS and I/PaaS has been a horrible shift in the industry, because it takes a truth (that most orgs don’t have the people or expertise needed to run large-scale environments and the tools needed to support and secure them), and entrenches that in policy by handing the money you could be spending training people to do it, to another org, further shrinking that knowledgebase in the industry. It was bad enough when that signing-over of core responsibilities was happening with small IT companies via MSPs (who were only ever supposed to be “IT for non-IT companies”), but *aaS has pushed that to mid and even large companies.

It was supposed to help IT professionals do their jobs, but the reality is that it’s just another money extraction tool, and job-destroyer.